Service Update

Due to planned essential IT Maintenance, customers may experience temporary service disruption between 12 noon and 1pm on Tuesday 13th October.  This may affect our telephone lines, email and portal services. 
We apologise for any inconvenience caused.  
Need to Report an out of hours Emergency Repair?We've got you covered! Click the button below to see how best to contact us. Emergency Repairs
Putting the Keys in your HandWith ICHR you can register online and bid for properties as they become available. Register OnlineView Available Properties

Latest News

Updated 05 October - Proposed Landscaping Timetable Our timetable will be updated fortnightly to ensure that you are kept informed of the locations that we will be working in.
Come Along to Our Meet the Services Event! We are inviting tenants and local residents to come along to our upcoming Meet the Services event, bringing together a range of organisations that can offer advice, support and practical assistance.
Neighbourhood Heroes Competition 2026 Open for Nominations Do you know someone who goes above and beyond to help others in your community? Our Neighbourhood Heroes Competition is back for another year!

Stock Condition Survey Brown & Wallace appointed to carry out Stock Condition Surveys
Damp, Mould & Condensation Policy We are inviting tenants to share their views on Oak Tree Housing Association’s new draft Damp, Mould and Condensation Policy.
Our Autumn 2026 Newsletter is here! Our seasonal newsletter is available to read.

Upcoming Events

Performance

Annual Return on the Charter (ARC) 2024-25 info now available. 

As a Social Landlord we are regulated by the Scottish Housing Regulator and are required to meet a number of outcomes and standards as laid out in the Scottish Social Housing Charter. These are then reported to the Scottish Housing Regulator in our Annual Return on the Charter (ARC). 

We hope we have given you enough information on the important things that matter to you as a customer.  If you would like to give us feedback on our Outcomes report, please contact our office.