Contact Us

phone and laptop on desk

You can contact our team by using the form below or by calling our office on 01475 807 000 during our opening hours. For out of hours emergency repairs, please contact 01475 807 001 and choose from the available options. 

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Fair Processing Notice

Information is available on how we handle and use your personal information that you provide to us. Read our Fair Processing Notice to find out more.

Download Fair Processing Notice


Do more with My Oak Tree

Managing your factored account or tenancy has never been so easy. Register with My Oak Tree, our tenant portal, where you can access these great features and more.

  • Give feedback on the services we deliver
  • Keep your details updated
  • Pay rent and rechargeable repairs
  • Report non-urgent repairs
  • View important dates

You'll need a copy of your factored owner, or tenant number to register. Please contact our team on 01475 807000 if you need assistance.