Our ambitions are summarised in our overall vision:
"Building Better Futures"
Accepting accountability and balancing vision with execution, leading by example and encouraging and developing the staff team to be the best they can be.
When developing and providing our services, our tenants’ and other customers’ needs come first
By working together we develop our flexibility and resilience to ensure we provide a best value service to our tenants and customers.
Our communication is effective, accurate, up-to-date and easy to understand
We treat our tenants, other customers and each other with respect and dignity at all times.
Openness, honesty, transparency and trust are at the core of all that we do.