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Estate Management Policy Review We had an excellent response to our recent survey.
Public Holiday - 8th May Due to a public holiday, staff will be unavailable on Friday, 8th May. Our staff will be available through our reduced service from 11th May
Public Holiday 22nd and 25th May Due to a public holiday staff will be unavailable on Friday 22nd and Monday 25th May. Our staff will be available through our reduced service from Tuesday 26th May.
14 Sep Closed Bank Holiday Oak Tree Housing Association will be closed on Monday 19 September 2022 due to the bank holiday to mark the occasion of the funeral of the late Queen Elizabeth II. Emergency, urgent and right to repairs will still be actioned if required. Our answering machine has details of the numbers to call. The office will re-open on Tuesday 20 September 2022.
08 Apr Public Holiday - Friday 15th and Monday 18th April 2022 Staff will be unavailable on Friday 15th and Monday 18th of April as the Association closes for the Easter Public Holiday. Staff will return to work at 9am on Tuesday 19th July.
14 Dec ICHR Joint Allocations Policy Review The ICHR Allocations Policy review consultation is underway.
10 Dec Office Closure Over Christmas and New Year Our Offices close from Friday, 24th December 2021 and staff will return on Thursday, 6th January 2021. We hope that all of our customers, staff and tenants have a lovely Christmas and we wish you all the very best for 2022.
28 Oct COVID19 - Ongoing impact on repairs service The Association has now, following the removal of the Covid-19 restriction, returned to a full repair service including carrying out inspections where required.
28 Oct Tenant Engagement Event Branchton Community Centre are hosting a tenant engagement event for our tenants on Thursday 4 November 2021 between 4.00 and 7.00pm. Come along and have a chat with Lee, our Tenant Engagement Officer
27 Aug Public Holiday - Friday 3rd & Monday 6th September Staff will be unavailable on Friday 3rd and Monday 6th of September as the Association closes for the September Weekend public holiday.
17 Aug Get a LIFT onto the property ladder The LIFT (Low-cost Initiative for First-Time Buyers) scheme helps first-time buyers, and other priority groups including current social renters, get onto the property ladder with Scottish Government support.
16 Aug Unacceptable Actions Policy Review Unacceptable Actions Policy Review
15 Jul Scottish Social Housing Charter Review Scottish Social Housing Charter Review
08 Jul Recruitment - Senior HR Officer Due to an organisational restructure, an opportunity for a Senior HR Officer has been created to join our team at Oak Tree Housing Association.
23 Jun Public Holiday - Friday 2nd and Monday 5th July 2021 Staff will be unavailable on Friday 2nd and Monday 5th July as the Association closes for the Greenock Fair public holiday.
26 May NEWS: Details of i-Flair's New Framework Contractors appointed to £68m framework across eight housing associations
24 May Public Holiday - Friday 28th and Monday 31st of May 2021 Staff will be unavailable on Friday 28th and Monday 31st of May as the association is closed for the Spring Public Holiday.
22 Apr Public Holiday - Monday 3rd May 2021 Staff will be unavailable on Monday 3rd May as The Association is closed for the May Day holiday.
23 Mar Revised Complaints Handling Procedures from 1 April 2021 Oak Tree has revised its Complaints Handling Procedures in line with the SPSO Model Procedures
23 Mar Public Holiday - Friday 2nd and Monday 5th April 2021 Staff will be unavailable on Friday 2nd and Monday 5th of April as the association closes for the Easter break.
01 Mar Reviewed Rent Policy We recently reviewed our Rent Policy and thank you to everyone who took time to take part in our consultation.
01 Mar Customer Care Charter Reviewed We have reviewed our Customer Care Charter. Thank you to everyone who took part in the consultation
01 Feb Customer Consultation Survey 2021 goes live 1 February 2021 We have issued our survey by post, email and text.
29 Jan Rent Consultation January & February 2021 Oak Tree HA Rent Consultation 2021. We are consulting on a 1% increase from 1 April 2021 and are looking for feedback
21 Jan Annual Gas Servicing Update Please note that the Association will be re-instating their forced access procedure where tenants are failing to provide access for their annual gas safety inspection.
16 Dec Festive Period Opening Hours Staff will be unavailable from 2pm on Thursday 24th December 2020 until 9am on Wednesday 6th January 2021, as the association closes for the festive period.
10 Dec Winter Newsletter 2020 Our Winter 2020 Newsletter is now available to read online.
03 Dec New Phone System Installation Please be advised that we are installing a new phone system on Monday 7th December.
25 Nov Cloch Vote "Yes" to Separate from Oak Tree Cloch tenants have voted “Yes”, to separate from Oak Tree Housing Association and restore their status as an independent Housing Association.
18 Nov 2020 Annual Assurance Statement Oak Tree Housing Association Ltd submits its 2020 Annual Assurance Statement to the Scottish Housing Regulator.
28 Aug Public Holiday - 4th & 7th September Due to a public holiday staff will be unavailable on Friday 4th September and Monday 7th September 2020.
24 Aug Consultation on Review of Oak Tree HA’s Home Loss and Disturbance Policy We are currently reviewing this Policy and we hope you can take a few minutes to read it and let us know if you have any comments or wish to discuss any of it in more detail.
21 Aug New Reactive Repairs Contractor Announced The Association would like to advise you that we will have a new contractor, The McDougall Group, delivering the Association’s emergency repairs service from midnight 30th August 2020.
20 Aug Live Chat Our Live Chat facility on our website is going great.
07 Jul Scottish Housing Regulator Renews Commitment to Tenant and Service User Involvement A short video from the Scottish Housing Regulator outlining how they involve tenants and service users in their work.
26 Jun Oak Tree & Cloch map out new journey Cloch Housing Association is to hold a ballot of its tenants to gain support with their bid to separate from its parent organisation, Oak Tree Housing Association.
18 Jun Emergency Repairs Service Update Update on our new contractor delivering the Association's emergency repairs service from midnight 30th June 2020.
10 Jun 16 local organisations benefit from £140K funding to Oak Tree Oak Tree Housing Association has been awarded £140,000 from the Scottish Government’s Supporting Communities Fund, which will benefit 16 grassroots and community controlled organisations that have been busy coordinating vital responses to the COVID-19 crisis across Inverclyde.
08 Jun Stock Condition Survey The Association has recently undertaken a procurement process to undertake the delivery of a Stock Condition Survey.
02 Jun Back Court and Open Space Landscaping We are receiving a lot of enquiries regarding our landscaping maintenance service and would like to update our tenants and owners on our most current position.
13 May Landscaping Contract An update on our landscaping work and our new contractor
07 May Home Energy Scotland - Here to Help Home Energy Scotland can provide you with advice on managing your energy bills during the Covid-19 outbreak.
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