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Advice and Services

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Leaflets

File Description	File	Size
Ways To Pay		98KB
Information Leaflet regarding Right to Repair		220KB
Changes to SST Housing (Scotland) Act 2014 - October 2018		259KB
Smoke & Carbon Monoxide Alarm Info Sheet		2MB

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Finance

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Annual Accounts

File Description	File	Size
2019-2020 Signed Annual Accounts		650KB
2018-2019 Signed Annual Accounts		3MB
2017-2018 Signed Annual Accounts		933KB
2016-2017 Signed Annual Accounts		2MB

Funding Sources

File Description	File	Size
OTHA Funding Sources 2019 - 20		609KB
OTHA Funding Sources 2018-19		707KB
OTHA Funding Sources 2017-18		282KB
OTHA Funding Sources 2016-17		300KB

Project Funding

File Description	File	Size
Project Funding		120KB
Project Funding Appendix 2		447KB
Project Funding Appendix 2A		575KB

Pensions

File Description	File	Size
Staff Pension Scheme Info		532KB

Other

File Description	File	Size
Capital Works Programme 2019/20		2MB
Capital Works Programme 2020/21		753KB
Financial Regulations		487KB
OTHA Financial Projections & Assumptions Return 18-19		460KB
Treasury Management and Borrowing Policy		305KB

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Governance and HR

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General Data Protection Regulation (GDPR)

File Description	File	Size
Data Protection Policy		565KB
Privacy Policy for Oak Tree Housing Association		471KB

Human and Physical Resources

File Description	File	Size
Senior Staff GB Expenses 2018-19		533KB
EVH Pay & Grading Structure 2020-2021		340KB
Disciplinary & Grievance		3MB
Competency Framework		274KB
Recruitment Policy		170KB
Data Rentention Periods		200KB

Management Committee Minutes

File Description	File	Size
Minutes of Management Committee 31.08.20		276KB
Minutes of Management Committee 29.06.20		237KB
Minutes of Management Committee 27.04.20		636KB
Minutes of Management Committee 17.02.20		250KB
Minutes of Management Committee 02.12.19		234KB
Minutes of Management Committee 28.10.19		246KB
Minutes of Management Committee 26.08.19		510KB
Minutes of Management Committee 24.06.19		274KB
Minutes of Management Committee 29.04.19		261KB
Minutes of Management Committee 18.02.19		302KB
Minutes of Management Committee 03.12.18		257KB

Policies

File Description	File	Size
Allocations Policy		491KB
Arrears Management Policy		169KB
Asbestos Policy		738KB
Asset Management Policy Report		130KB
Asset Management Strategy		2MB
Committee Expenses Policy		534KB
Complaints Handling Procedure - customers		343KB
Complaints Handling Procedure - Staff & Board		554KB
Data Protection Policy		565KB
Development Policy		215KB
Equal Opportunity & Diversity Policy		722KB
Estate Management Policy		252KB
Freedom of Information Policy		399KB
Harassment Policy		58KB
Health & Safety Policy Statement		10KB
Home Loss & Disturbance Policy - Oak Tree HA August 2020		304KB
Joint Mutual Exchange Policy		119KB
Legal Action & Eviction Policy		331KB
Legionella Policy		571KB
List of Suppliers & Contractors		206KB
Oak Tree Customer Care Charter		213KB
OTHA Lettings Plan		278KB
Property Management and Care Policy		115KB
Reactive Repairs Policy		802KB
Rent Policy		271KB
Streamlined Eviction Policy		185KB
Sustainability Policy Statement		129KB

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Performance

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Annual Reports

File Description	File	Size
Annual Report 2019-2020		21MB
Annual Report 2018-2019		3MB
Annual Report 2017-2018		2MB
Annual Report 2016-2017		13MB
Annual Report 2015-2016		2MB
Annual Report 2014-2015		11MB
Annual Report 2013-2014		10MB

Annual Return on the Charter

File Description	File	Size
Annual Return on the Charter (ARC) 2019-2020 Presentation		2MB
Annual Return on the Charter 2016-2017		333KB
Annual Return on the Charter 2018-2019		338KB

Audit

File Description	File	Size
Audit		128KB

Complaints Reports

File Description	File	Size
Complaints Report Q4 2020-21 January to March 2021		341KB
Complaints Report Q3 2020-21 October to December 2020		385KB
Complaints Report Q2 JUL - SEP 2020		908KB
Complaints Report Q1 APR-JUN 2020		410KB
Annual Complaints Report 2019-2020		145KB
Complaints Report Q4 JAN-MAR 2020		101KB
Complaints Report Q3 OCT-DEC 2019		104KB
Complaints Report Q2 JUL-SEP 2019		104KB
Annual Complaints Report 2018-19		453KB
Factoring Complaints Procedure		207KB
SPSO How to Complain Leaflet		77KB
Complaints Handling Procedure - customers		343KB
Complaints Handling Procedure - Staff & Board		554KB

Landlord Report

File Description	File	Size
SHR Landlord Report 2019/20		99KB
SHR Landlord Report 2018/19		169KB
Landlord Report 2017-2018		164KB
Landlord Report 2016-17		168KB

Outcomes

File Description	File	Size
Outcomes 2019-2020		722KB
Outcomes 2018-2019		142KB
Outcomes 2017-2018		167KB
Outcomes 2016-2017		245KB

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Publications

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Factored Owners Newsletters

File Description	File	Size
Factoring Newsletter 2021		161KB
Factoring Newsletter 2018		175KB
Factoring Newsletter 2017		323KB
Factoring Newsletter 2016		206KB
Factoring Newsletter 2015		165KB

Tenant Newsletters

File Description	File	Size
Winter Newsletter 2020		10MB
Summer Newsletter 2020		2MB
May 2020 Newsletter		548KB
OTHA Winter Newsletter 2019		2MB
Summer Newsletter 2019		905KB
Winter Newsletter 2018		969KB
Summer Newsletter 2018		12MB
Winter Newsletter 2017		14MB
Spring Newsletter 2017		5MB
Winter Newsletter 2016		8MB
Summer Newsletter 2016		3MB
Spring Newsletter 2016		2MB
Winter Newsletter 2015		2MB
Summer Newsletter 2015		6MB
Spring Newsletter 2015		7MB
Anti-Social Behaviour Mini Newsletter		11MB
Focus on Money Newsletter 2019		607KB

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Scottish Housing Regulator (SHR)

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File Description	File	Size
Engagement Plan		322KB
Annual Assurance Statement 2020		322KB
Annual Assurance Statement 2019		424KB
OTHA SHR Loan Portfolio Return 19-20		112KB
OTHA SHR Loan Portfolio Return 18-19		89KB