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Advice and Services 

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Leaflets
File Description File Size
Ways To Pay PDF icon 98KB
Information Leaflet regarding Right to Repair PDF icon 220KB
Changes to SST Housing (Scotland) Act 2014 - October 2018 PDF icon 259KB
Smoke & Carbon Monoxide Alarm Info Sheet PDF icon 2MB
  

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Finance

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Annual Accounts
File Description File Size
2019-2020 Signed Annual Accounts PDF icon 650KB
2018-2019 Signed Annual Accounts PDF icon 3MB
2017-2018 Signed Annual Accounts PDF icon 933KB
2016-2017 Signed Annual Accounts PDF icon 2MB
Funding Sources
File Description File Size
OTHA Funding Sources 2019 - 20 PDF icon 609KB
OTHA Funding Sources 2018-19 PDF icon 707KB
OTHA Funding Sources 2017-18 PDF icon 282KB
OTHA Funding Sources 2016-17 PDF icon 300KB
Project Funding
File Description File Size
Project Funding PDF icon 120KB
Project Funding Appendix 2 PDF icon 447KB
Project Funding Appendix 2A PDF icon 575KB
Pensions
File Description File Size
Staff Pension Scheme Info PDF icon 532KB
Other
File Description File Size
Capital Works Programme 2019/20 PDF icon 2MB
Capital Works Programme 2020/21 PDF icon 753KB
Financial Regulations PDF icon 586KB
OTHA Financial Projections & Assumptions Return 18-19 PDF icon 460KB
  

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Governance and HR

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General Data Protection Regulation (GDPR)
File Description File Size
Data Protection Policy Oct 19 PDF icon 481KB
OTHA Customer Privacy Notice PDF icon 470KB
Human and Physical Resources
File Description File Size
Senior Staff GB Expenses 2018-19 PDF icon 533KB
EVH Pay & Grading Structure 2020-2021 PDF icon 340KB
Disciplinary & Grievance PDF icon 3MB
Competency Framework PDF icon 274KB
Recruitment Policy PDF icon 170KB
Data Rentention Periods PDF icon 200KB
Management Committee Minutes

File Description File Size
Minutes of Management Committee 27.04.20 PDF icon 636KB
Minutes of Management Committee 17.02.20 PDF icon 250KB
Minutes of Management Committee 02.12.19 PDF icon 234KB
Minutes of Management Committee 28.10.19 PDF icon 246KB
Minutes of Management Committee 26.08.19 PDF icon 510KB
Minutes of Management Committee 24.06.19 PDF icon 274KB
Minutes of Management Committee 29.04.19 PDF icon 261KB
Minutes of Management Committee 18.02.19 PDF icon 302KB
Minutes of Management Committee 03.12.18 PDF icon 257KB

Policies
File Description File Size
Allocations Policy PDF icon 491KB
Arrears Management Policy PDF icon 169KB
Asbestos Policy PDF icon 738KB
Asset Management Policy Report PDF icon 130KB
Asset Management Strategy PDF icon 2MB
Committee Expenses Policy PDF icon 534KB
Customer Care Charter PDF icon 168KB
Customer Engagement Strategy PDF icon 651KB
Data Protection Policy Oct 19 PDF icon 481KB
Development Policy PDF icon 215KB
Engagement Calendar PDF icon 228KB
Equal Opportunity & Diversity Policy PDF icon 722KB
Estate Management Policy PDF icon 252KB
Freedom of Information Policy PDF icon 399KB
Harassment Policy PDF icon 58KB
Health & Safety Policy Statement PDF icon 10KB
Home Loss & Disturbance Policy - Oak Tree HA August 2020 PDF icon 304KB
Joint Mutual Exchange Policy PDF icon 119KB
Legal Action & Eviction Policy PDF icon 331KB
Legionella Policy PDF icon 571KB
List of Suppliers & Contractors PDF icon 206KB
OTHA Lettings Plan PDF icon 278KB
Property Management and Care Policy PDF icon 115KB
Reactive Repairs Policy PDF icon 802KB
Rent Setting Policy (April 2018) PDF icon 270KB
Streamlined Eviction Policy PDF icon 185KB
Sustainability Policy Statement PDF icon 129KB
  

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Performance 

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Annual Reports
File Description File Size
Annual Report 2018-2019 PDF icon 3MB
Annual Report 2017-2018 PDF icon 2MB
Annual Report 2016-2017 PDF icon 13MB
Annual Report 2015-2016 PDF icon 2MB
Annual Report 2014-2015 PDF icon 11MB
Annual Report 2013-2014 PDF icon 10MB
Annual Return on the Charter
File Description File Size
Annual Return on the Charter 2016-2017 PDF icon 333KB
Annual Return on the Charter 2018-2019 PDF icon 338KB
Audit
File Description File Size
Audit PDF icon 128KB
Complaints Reports
File Description File Size
Annual Complaints Report 2019-2020 PDF icon 145KB
Complaints Report Q4 JAN-MAR 2020 PDF icon 101KB
Complaints Report Q3 OCT-DEC 2019 PDF icon 104KB
Complaints Report Q2 JUL-SEP 2019 PDF icon 104KB
Complaints Report Q1 APR-JUN 2019 PDF icon 63KB
Annual Complaints Report 2018-19 PDF icon 453KB
Factoring Complaints Procedure PDF icon 207KB
SPSO How to Complain Leaflet PDF icon 77KB
OTHA Complaints Procedure PDF icon 251KB
Landlord Report
File Description File Size
Landlord Report 2016-17 PDF icon 168KB
Landlord Report 2017-2018 PDF icon 164KB
SHR Landlord Report 2018/19 PDF icon 169KB
Outcomes
File Description File Size
Outcomes 2016-2017 PDF icon 245KB
Outcomes 2017-2018 PDF icon 167KB
Outcomes 2018-2019 PDF icon 142KB
  

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Publications

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Factored Owners Newsletters
File Description File Size
Factoring Newsletter 2018 PDF icon 175KB
Factoring Newsletter 2017 PDF icon 323KB
Factoring Newsletter 2016 PDF icon 206KB
Factoring Newsletter 2015 PDF icon 165KB
Tenant Newsletters
File Description File Size
Summer Newsletter 2020 PDF icon 2MB
May 2020 Newsletter PDF icon 548KB
OTHA Winter Newsletter 2019 PDF icon 2MB
Summer Newsletter 2019 PDF icon 905KB
Winter Newsletter 2018 PDF icon 969KB
Summer Newsletter 2018 PDF icon 12MB
Winter Newsletter 2017 PDF icon 14MB
Spring Newsletter 2017 PDF icon 5MB
Winter Newsletter 2016 PDF icon 8MB
Summer Newsletter 2016 PDF icon 3MB
Spring Newsletter 2016 PDF icon 2MB
Winter Newsletter 2015 PDF icon 2MB
Summer Newsletter 2015 PDF icon 6MB
Spring Newsletter 2015 PDF icon 7MB
Anti-Social Behaviour Mini Newsletter PDF icon 11MB
Focus on Money Newsletter 2019 PDF icon 607KB
  

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Scottish Housing Regulator (SHR) 

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Other Documents
File Description File Size
Engagement Plan PDF icon 322KB
Annual Assurance Statement PDF icon 424KB
OTHA SHR Loan Portfolio Return 19-20 PDF icon 112KB
OTHA SHR Loan Portfolio Return 18-19 PDF icon 89KB
  

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