Performance Report 2025/26

Performance Report 2025/26

Our Annual Performance Report highlights how we have performed over the past year and demonstrates our commitment to providing quality homes, excellent services and strong support to our tenants and communities. The report outlines our achievements, performance results and areas for improvement, and shows how we are delivering against the standards set out in the Scottish Social Housing Charter. A copy has now been posted to all tenants and should be arriving through letterboxes shortly.

The report includes:

  • Tenant satisfaction and customer service results

  • Repairs, maintenance and investment in our homes.

  • Housing management and neighbourhood services.

  • Community support, engagement and events.

  • Rent, arrears and value for money performance.

  • Our priorities and planned improvements for the future.

Our Performance Report 2025/26