Skip to Main Content
Oak Tree Housing Association
Search
  • Portal Login
  • Translate Website
  • Listen to Website
  • 01475 807 000
  • Facebook
  • Twitter
Oak Tree Housing Association
  • Report a Repair
  • Pay Your Rent
    • Managing Your Rent
    • How to Pay Your Rent
    • Universal Credit
    • Problems Paying Your Rent
    • Problems With Debt
  • Apply for a House
  • Make a Complaint
  • Documents
    • Advice And Services
    • Finance Documents
    • Governance & HR Documents
    • Performance Documents
    • Publications & Newsletters
    • Scottish Housing Regulator Documents
    • Tenant Engagement
    • Publication Scheme - Guide To Information
  • Home
  • About Us
    • What we do
      • Areas of Operation
    • Aims & Objectives
    • Vision & Values
    • Our Management Committee
    • Our Staff
    • Our Rules
    • Procurement
    • Share Membership
    • Subsidiaries
      • Oak Tree Housing Initiatives
    • Equalities
  • Tenants
    • Help Shape The Services We Deliver
      • Work with us?
    • Your Tenancy
      • Being a Good Neighbour
      • Change of Circumstances
      • Ending Your Tenancy
      • Looking To Move
      • Tenancy Information Leaflets
    • Advice & Support
      • Benefit Information
      • Support For Your Tenancy
      • Thistle Contents Insurance
  • Property
    • Reactive Repairs
    • Planned/Cyclical Programmes
  • Owners
    • Factoring
      • Charges and Fees
      • Make a Factoring Payment
      • Common Repairs
    • Landscaping
      • Landscape Drawings
  • Performance
  • News
    • Archived
  • Contact Us
    • Public Holidays
    • Frequently Asked Questions
Documents
  • Advice And Services
  • Finance Documents
  • Governance & HR Documents
  • Performance Documents
  • Publications & Newsletters
  • Scottish Housing Regulator Documents
  • Tenant Engagement
  • Publication Scheme - Guide To Information

Tenant Engagement 

File Description File Size
Customer Engagement Strategy 2024-27 PDF icon 205KB
OTHA Customer Engagement Calendar 2024-25 PDF icon 122KB

Oak Tree Housing Association

Office Hours

Monday: 9 AM - 5 PM
Tuesday: 9 AM - 6 PM
Wednesday: 12 PM - 5 PM
Thursday: 9 AM - 5 PM
Friday: 9 AM - 4 PM
Saturday & Sunday: Closed

Please note that our office may be closed during public holidays. 

Contact Us

Oak Tree Housing Association Ltd.
40 West Stewart Street
Greenock, PA15 1SH

Office: 01475-807000
Repairs: 01475-807001

Legal Info

Registered Scottish Charity No. SC045300

Registered with the Scottish Housing Regulator, registration no. HCB 137

Registered Property Factor No. PF000264

  • Data Protection Policy
  • General Data Protection Regulation
  • Register For Tenant Login
  • Sitemap
  • Website Accessibility Statement
  • Freedom of Information
    • FOI Charges
    • Publication Scheme

Cyber Essentials Certification     Inverclyde Common Housing Register   Investors in People - Silver Logo   Scottish Federation of Housing Associations Member Scottish Housing Regulator   Scottish Public Services Ombudsman

Scottish Housing Connections Member logo

© Oak Tree Housing Association 2025. All Rights Reserved

Website by Kiswebs Web & App Design

This site uses cookies to offer you a better browsing experience. Find out more about our Cookie Policy.