OFFICE CLOSURE - FESTIVE PERIOD

Oak Tree Housing Association will close at 2pm on Tuesday 24th December 2024 and re-open on Monday 6th January 2025 at 9am. 
Our out-of-hours emergency repairs service will be available during this period.  

For emergency repairs, please telephone our Repair Line on 01475 807001, listen to the recorded message and press 1 to be connected to James Frew, our Emergency Contractor for all Trades.  Alternatively, the emergency numbers are:  

Trades, including gas central heating & hot water:

James Frew (GasSure)
01294 468 113

Defect Repairs: Please call numbers previously provided
If you smell gas: National Gas Emergency Service
0800 111 999

Please remember you can still pay your rent via the portal.  Click on the "Tenant Login" button at the top of the page to login or register.  

Performance

Annual Return on the Charter (ARC) 2023-24 info now available. 

As a Social Landlord we are regulated by the Scottish Housing Regulator and are required to meet a number of outcomes and standards as laid out in the Scottish Social Housing Charter. These are then reported to the Scottish Housing Regulator in our Annual Return on the Charter (ARC). 

We hope we have given you enough information on the important things that matter to you as a customer.  If you would like to give us feedback on our Outcomes report, please contact our office