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Policy Consultation & Survey

We are reviewing our Rent Setting Policy and our Customer Care Charter. Surveys are being issued by post and electronically and we really welcome your comments and feedback. We are also asking for your views on proposed changes to our Planned Maintenance Cycles. Here are the current policies

Rent Setting Policy

Customer Care Charter

Cyber Essentials Certification  Healthy Working Lives Gold Accreditation House ExchangeInverclyde Common Housing Register Investors In People Gold Accreditation Scottish Federation of Housing Associations MemberScottish Housing Regulator Scottish Public Services Ombudsman