The Association recently held a New Tenant Event and invited 149 tenants whose tenancy started in the previous 12 months to a lunch event in our office. We also sent a survey with the lunch invite.
Although only a few tenants came to the event in the office, we received 20 survey responses.
In addition to general questions about the property and our service, we wanted to find out how our new tenants had found out about Oak Tree HA, what had appealed to them about their property and which additional incentives they would like us to offer to prospective tenants.
Results of the survey can be found here: New Tenant Survey Results