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Annual Gas Servicing and Gas Repairs

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Annual Gas Servicing and Gas Repairs

Our gas contractor has reviewed their position and are re-commencing our programme of gas safety inspections.  If your gas safety inspection is now due they will contact you and ask you a series of questions in order to determine if they are able to visit your home or not.  This is for both your and their safety so that the Coronavirus is not spread.  We will update this section as circumstances change and in line with Government advice.  

Loss of Heating and Hot Water

Our gas contractor, James Frew, has reluctantly had to make the decision to reduce the emergency repairs service that they are able to offer us.  Given the current pandemic situation they are unable to guarantee that their customer-facing employees do not have COVID-19, therefore, potentially could place our tenants at risk of contracting the virus.  Further, the Association is unable to guarantee that tenants do not have COVID-19 and potentially place the contractor’s employees and their families at risk of contracting the virus.

Our contractor will remain available to attend to absolute emergencies and will assess this on a case by case basis, and where required, will deliver temporary heaters to tenant’s doors.